Basement Waterproofing in NY, including Hempstead, Valley Stream & Huntington Station.

Testimonials for Complete Basement Systems of NY

After living in Atlantic beach for 45 years with a rising fresh water table, 5 years of increasing incidents of fresh water intrusion ( sometimes up to 3 inches ) in the basement and a sump pump that wasn't doing its job I decided I needed help.After inerviewing 3 companies and a referral from a friend I chose Complete Basement Systems.In Novemer 2011 their engineer John Rosa came in, looked at my basement, listened to my concerns and came up with a plan. Install a French Drain system with trench drains strategically placed and a Triple Safe Sump Pump.The installation crew came in and installed the system and answered any questions I had. The installation was quick and extremely clean. The system worked as promised and my basement stayed dry.Along came Sandy.At the height of the storm surge we had 2.5 feet of water surrounding our home with tremendous pressure on the ground water.Not a drop in the basement. The pump was going off every 45 seconds. With no electricity for 15 day we were running our generator 20 hours a day, shutting down for 4 hours each day. When the power was off the battery kick in and the pump continued to to run flawlessly and  kept our basement dry.I cannot recommend Complete Basement highly enough for their expertise,  professionalism and customer relations they show from answering the phone to their engineering a system to the installion of the system. The Triple Safe Pump is a must.Again, thank you Complete Basement. Sincerely,John
John F. of Atlantic Beach, NY
Thursday, December 6th
The crew was professional and pleasant. Dan was excellent! We heard about complete basement systems from our neighbors. We chose them because of their strong recommendation and Dan's great presentation. The rest of the workers were terrific and very respectful. Overall, great experience and a very professional company.
Kevin K. of Long Beach, NY
Wednesday, February 5th
I thought the installation crew was very friendly and my experience with the office staff was excellent. The salesman's presentation was excellent.
Vincent S. of Oceanside, NY
Wednesday, March 13th
We heard about this company from a friend. Chose them based off expertise and their reputation. Very satisfied with everything. Salesman was to the point and professional. John was a gentleman from start to finish. His expertise was assuring and the great work promised was done.
Bob H. of Oceanside, NY
Tuesday, June 10th
Your salesman is a great guy. His presentation and reference from a friend convinced me to use your company. I was extremely satisfied with the job, the installation crew was friendly, excellent and the clean up was totally satisfactory. Your office staff was very cordial and helpful.
Daniel S. of Port Washington, NY
Thursday, June 5th
Very satisfied with the job, installation crew was excellent. The office staff was professional and courteous. Your salesman was knowledgeable and thorough. I have made several recommendations on our block alone.
Adam of Merrick, NY
Monday, October 22nd
I heard about them from a home show. The office, crew and salesguy were all super. I would absolutely give them as a reference. I was happy to use a local, family company. Professional and neat. Would do over again.
Lewis M. of Old Westbury, NY
Tuesday, June 10th
Great company, nice people. The crew was very efficient and clean. Would recommend to a friend for sure.
Henry C. of Wantagh, NY
Thursday, June 5th
I was referred by my management company. Your salesman was very informative. The office staff and installation crew were very professional and courteous.
Maureen T. of Glen Cove, NY
The salesman, John knew exactly what he was talking about and explained it to us in detail. If I know anybody who needs waterproofing done I will definitely recommend you. Thank you again.
Anthony of Massapequa, NY
Wednesday, December 21st
Your installation crew, great guys. Office staff very accommodating. Hired you instead of another company due to your references and reputation. I recommended my neighbors who are scheduled with you in early November.
Charles of Massapequa, NY
I was very satisfied with the job you did. Your salesman knew his products very well and your installation crew was excellent.
Leonard of Massapequa, NY
The office staff were wonderful. The installation guys were very good and efficient. My mother recommended them as she used them for some work as well. They cleaned up so well, you would never know they were ever there. I would definitely refer a friend to them.
Kirsten P. of Massapequa Park, NY
Tuesday, June 10th
Staff was very helpful and personable. Their Salesman was patient and polite. Clear about what we need and why. I wouldn't hesitate to recommend this company to anyone.
Helen G. of Massapequa, NY
Tuesday, June 10th
I found them from an online search. Very glad i did. I was impressed with the salesman. Great presentation. Crew was very neat. Got the job done with no issues. Would tell others to use them.
Katherine S. of Massapequa, NY
Tuesday, June 10th
Total testimonials : 23
Serving New York
Including All of Long Island
Our New York Service Area
Cities in Nassau County, NY
Albertson
Atlantic Beach
Baldwin
Bayville
Bellerose Village
Bellmore
Bethpage
Carle Place
Cedarhurst
East Meadow
East Norwich
East Rockaway
Elmont
Farmingdale
Floral Park
Franklin Square
Freeport
Garden City
Glen Cove
Glen Head
Glenwood Landing
Great Neck
Greenvale
Hempstead
Hewlett
Hicksville
Inwood
Island Park
Jericho
Lawrence
Levittown
Locust Valley
Long Beach
Lynbrook
Malverne
Manhasset
Massapequa
Massapequa Park
Merrick
Mill Neck
Mineola
New Hyde Park
Oceanside
Old Bethpage
Old Westbury
Oyster Bay
Plainview
Port Washington
Rockville Centre
Roosevelt
Roslyn
Roslyn Heights
Sea Cliff
Seaford
South Floral Park
Syosset
Uniondale
Valley Stream
Wantagh
West Hempstead
Westbury
Williston Park
Woodbury
Woodmere

Cities in Suffolk County, NY
Amagansett
Amityville
Aquebogue
Babylon
Bay Shore
Bayport
Bellport
Blue Point
Bohemia
Brentwood
Bridgehampton
Brightwaters
Brookhaven
Calverton
Center Moriches
Centereach
Centerport
Central Islip
Cold Spring Harbor
Commack
Copiague
Coram
Cutchogue
Deer Park
East Hampton
East Islip
East Marion
East Moriches
East Northport
East Quogue
East Setauket
Eastport
Farmingville
Great River
Greenlawn
Greenport
Hampton Bays
Hauppauge
Holbrook
Holtsville
Huntington
Huntington Station
Islandia
Islip
Islip Terrace
Jamesport
Kings Park
Lake Grove
Laurel
Lindenhurst
Manorville
Mastic
Mastic Beach
Mattituck
Medford
Melville
Middle Island
Miller Place
Montauk
Moriches
Mount Sinai
Nesconset
New Suffolk
North Babylon
Northport
Oakdale
Ocean Beach
Orient
Patchogue
Peconic
Port Jefferson
Port Jefferson Station
Quogue
Remsenburg
Ridge
Riverhead
Rocky Point
Ronkonkoma
Sag Harbor
Sagaponack
Saint James
Sayville
Selden
Shelter Island
Shelter Island Heights
Shirley
Shoreham
Smithtown
Sound Beach
South Jamesport
Southampton
Southold
Speonk
Stony Brook
Upton
Wading River
Wainscott
Water Mill
West Babylon
West Islip
West Sayville
Westhampton
Westhampton Beach
Wyandanch
Yaphank

Our Locations:

Complete Basement Systems of NY
13 Rockwood Ave
Massapequa, NY 11758
1-516-740-2702
Reviews